Cookies Policy

What cookies are and why we use them

A cookie is a small text file that a website asks your browser to store on your device. When you come back, the browser sends the file to us again, so the site can recognise the device, remember what you did last time and keep your session running from page to page. Similar technologies, such as pixels, tags and local storage, do much the same job, and where we say cookies in this policy we mean those technologies as well.

We use cookies for four broad reasons:

• To keep the site secure and working, which includes signing you in, carrying your session into the cashier and protecting accounts against fraudulent use.
• To understand how our pages perform, so that we can fix errors and make slow or confusing steps easier to follow.
• To remember the preferences you have chosen, such as your language and display settings.
• To measure which campaigns bring players to the site and, where you have agreed, to show you relevant advertising elsewhere.

Some cookies are set by us and are read only on our own domain. Others are set by service providers acting for us, for example to host the site, to protect it from attack, to measure traffic or to deliver advertising. We do not name those providers here, because they change from time to time; the current list, together with the purpose of each cookie, is shown in the cookie notice on the site.

Cookies are not used to collect your password or your full payment details. We hold a gaming licence and verify the accounts we open, and the checks that go with that are carried out on your account rather than through the cookies described here.

The types of cookies we use

We group cookies into four types. Strictly necessary cookies are always active and cannot be switched off in the cookie notice, because turning them off would stop the site from working. The other three types are optional and are only set once you have agreed to them.

Strictly necessary cookies

These keep the site available, safe and usable. They serve purposes such as:

• Keeping you signed in as you move between the lobby, your account and the cashier.
• Spreading traffic across our servers and blocking automated attacks.
• Noting that identity and age checks have been completed during a session, and applying any block that is in place on an account.
• Storing your cookie choices, so that you are not asked again on every page.

Performance and analytics cookies

These tell us how the site is used, so that we can improve it. They serve purposes such as:

• Counting visits to each page and the routes players take through registration and the cashier.
• Recording error messages and pages that fail to load, so that they can be fixed.
• Comparing two versions of a page to see which one is clearer to use.

The results are looked at in aggregate. They tell us that a step is causing trouble, not what any single player did.

Functionality cookies

These remember the choices you have made, so that the site behaves the way you expect. They serve purposes such as:

• Remembering your chosen language, currency display and sound settings.
• Listing games you have opened recently, so that they are easier to find again.
• Noting whether you have already seen a message, such as a safer gambling notice or a change to our terms.
• Supporting the tools and limits shown in your account, for example reminders you have switched on.

If you decline these, the site still works, but you may need to set your preferences again on each visit.

Marketing cookies

These relate to advertising and to the partners who refer players to us. They serve purposes such as:

• Recording which campaign or partner site brought you here, so that a referral is credited correctly.
• Limiting how often the same advertisement is shown to you.
• Showing you advertising on other sites based on the pages you looked at here.

We set marketing cookies only where you have agreed to them, and all advertising for our site is directed at adults aged 18 or over. You can withdraw your agreement at any time in the cookie notice.

How to manage cookies

You decide about every cookie except the strictly necessary ones, and you can change your mind whenever you like. There are two places to do it.

In the cookie notice on the site

1. Open the cookie settings from the notice shown on your first visit, or from the cookie link in the footer of any page.
2. Go through each category and the purposes it covers.
3. Switch the optional categories on or off.
4. Save your choices, which apply from that moment on the device you are using.

Choices are stored per browser and per device, so you will be asked again on a new phone or computer. Clearing your cookies also clears the record of your choices, and the notice will appear once more.

In your browser

Every current browser lets you take wider control. You can usually:

• Block all cookies, or block only those set by third parties.
• Delete cookies already stored, one at a time or all together.
• Set the browser to clear cookies each time you close it.
• Use a private window, which discards cookies at the end of the session.

These settings sit in the privacy or security menu, and your browser's own help pages explain the steps for the version you are running. Phones and tablets also carry a setting that limits advertising identifiers.

What happens if you block cookies

Declining the optional categories has a small effect: the site works, but it remembers less about you and our measurement is less complete. Blocking strictly necessary cookies in your browser is different, and parts of the site will stop working. You may find that:

• You cannot sign in, or you are signed out as soon as you open another page.
• Deposits and withdrawals in the cashier do not complete.
• Games fail to load, or do not keep your place.
• Safer gambling tools do not display correctly in your account.
• You are asked for your cookie choices again on every visit.

Changes to this policy and how to reach us

We update this policy when the cookies we use change, or when the way we describe them can be made clearer. The version published on this page is the one that applies, and the cookie notice always shows the cookies currently in use.

If you have a question about cookies, want to know more about a particular purpose, or would like help changing your settings, you can contact us:

• By e-mail at support@casinocasiku.co.uk, which is the best route for anything you want in writing.
• Through the live chat on the site, which is usually the quickest route when you are signed in.

For questions about personal data more widely, including the rights you hold over it, our Privacy Policy sets out the detail, and you can write to privacy@casinocasiku.co.uk.